When Training Partner (“you” , “yours”) sign up to become a Training Partner with Talentvis (“Talentvis Academy”, “we”, “us”, “our”, “ours”), you agree to abide by this policy ("Policy"). This Policy covers details about the aspects of our platform (“Talentvis Academy”) relevant to you and is incorporated by reference into our Terms and Conditions, the general terms that govern your use of our platform. Any capitalized terms that aren't defined in this Policy is defined as specified in the Terms and Conditions.

As a Training Partner, you are contracting directly with Talentvis, its affiliates and its subsidiaries.

1. Training Partner Obligations

As Training Partner, you are responsible for all content that you share during the training, post, including lectures, quizzes, coding exercises, practice tests, assignments, resources, answers, course landing page content, labs, assessments, and announcements ("Submitted Content").

1.1 Hereby, you represent and warrant that:

1.1.1 you will provide and maintain accurate account information;

1.1.2 you own or have the necessary licenses, rights, consents, permissions, and authority to authorize us to use your Submitted Content as specified in this Policy and the Terms and Conditions;

1.1.3 your Submitted Content will not infringe or misappropriate any third party's intellectual property rights;

1.1.4 you possess the necessary qualifications, credentials, and skills (including education, training, knowledge, and skill sets) to teach and provide the services that you provide via your Submitted Content and usage of the Services; and

1.1.5 you will assure service quality that is consistent with industry standards and educational services in general.

1.2 You warrant that you will not:

1.2.1 post or provide any inappropriate, offensive, racist, hateful, sexist, pornographic, false, misleading, incorrect, infringing, defamatory or libelous content or information;

1.2.2 post or transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, or any other form of solicitation (commercial or otherwise) through the Services or to any user;

1.2.3 use the Services for business other than providing tutoring, teaching, and educational services as stipulated in the Agreement between you and Talentvis;

1.2.4 engage in any activity that would require us to obtain licenses from or pay royalties to any third party, including the need to pay royalties for the public performance of a musical work or sound recording;

1.2.5 frame or embed the Services (such as to embed a free version of a course) or otherwise circumvent the Services;

1.2.6 impersonate another person or gain unauthorized access to another person's account;

1.2.7 interfere with or otherwise prevent other instructors from providing their services or content; or

1.2.8 abuse our resources, including support services.

2. Permission For Talentvis

You grant Talentvis the rights detailed in the Terms and Conditions to offer, market, and otherwise exploit your Submitted Content. This includes the right to add captions or otherwise modify Submitted Content to ensure accessibility. You also authorize Talentvis to sublicense these rights to your Submitted Content to third parties, including to training participants directly and if required, paid advertising on third-party platforms. And, you agree to grant us right to use such Submitted Content for marketing purposes shall survive termination.

We may record and use all or any part of your Submitted Content for quality control and for delivering, marketing, promoting, demonstrating, or operating the Services. You grant Talentvis permission to use your name, likeness, voice, and image in connection with offering, delivering, marketing, promoting, demonstrating, and selling the Services, your Submitted Content, or Talentvis content, and you waive any rights of privacy, publicity, or other rights of a similar nature, to the extent permissible under applicable law.

3. Trust & Safety

3.1 Trust & Safety Policies

You agree to abide by our policies, restricted topics policy, and other content quality standards or policies prescribed by us from time to time. You should check these policies periodically to ensure that you comply with any updates to them. You understand that your use of our platform is subject to our approval, which we may grant or deny at our sole discretion.

We reserve the right to remove content, suspend payouts, and/or ban instructors for any reason at any time, without prior notice, including in cases where:

3.1.1 Training Partner or content does not comply with our policies or legal terms (including the Terms and Conditions);

3.1.2 content falls below our quality standards or has a negative impact on the training participants experience;

3.1.3 Training Partner engages in behavior that might reflect unfavorably on us or bring us into public disrepute, contempt, scandal, or ridicule;

3.1.4 Training Partner engages the services of a marketer or other business partner who violates our policies;

3.1.5 Training Partner uses the Services in a way that constitutes unfair competition, such as promotion of their off-site business in a way that violates our policies; or

3.1.6 as determined by us in its sole discretion.

3.2 Co-Instructors and Teaching Assistants

Our platform allows you to add other users as co-instructors or teaching assistants for Submitted Content that you manage, and you are required to comply with our Co-Instructor Relationship Rules and Guidelines when taking such actions. By adding a co-instructor or teaching assistant, you understand that you are authorizing them to take certain actions that affect your account and Submitted Content. Violations of our terms and policies by your co-instructor or teaching assistant may also impact your account and Submitted Content. Talentvis is not able to advise on any questions or mediate any disputes between you and such users. If your co-instructors have an assigned revenue share, their share will be paid out of your earned revenue share based on the ratios you have specified in your Course Management settings as of the date of the purchase.

3.3 Relationship to Other Users

Instructors don't have a direct contractual relationship with students, so the only information you'll receive about students is what is provided to you through the Services. You agree that you will not use the data you receive for any purpose other than providing your services to those training participant on our platform, and that you won't solicit additional personal data or store students' personal data outside platform. You agree to indemnify us against any claims arising from your use of training participants' personal data.

You understand and acknowledge that training participants are allowed to make and leave comments and/or rating regarding the training you hosted. And, although we have policies and may restrict the comments appear on our website , however, we shall not be liable for the comments and/or rating from the training participants and/ or any other user.

4.Payment Policies:

4.1 The Training Partner will receive the payment from Talentvis after the training is completed. Invoices issued before 15^th of each month will be within the same month, and invoices issued on the 15^th will also be paid on the same month. Payments for invoices issued after the 15^th will be made at the end of the following month The Training Partner must submit the following documents to Talentvis to process the payment. Notwithstanding the foregoing, payment of Training Partner revenue share may be delayed if (i) there is a late payment from the Client; (ii) the hours or sessions submitted to the platform contain incorrect information; or (iii) if they are submitted late.

Indonesia

- Certificate to Participants

- Faktur Pajak

- NPWP

- Invoice

Indonesia to cross countries

- Certificate to participants

- Invoice

- DGT Form / CoR (Certificate of Residence)

Singapore

- Certificate to participants

- Invoice

Malaysia

- Certificate to participants

- Invoice

Vietnam

- Certificate to participants

- VAT Invoice

Vietnam to cross countries

- Certificate to participants

- Contract signed between vendor and Talentvis VN

- Invoice

Thailand & Thailand to cross countries

- Certificate to participants

- ID card (for personal) or company affidavit (for company)

- Bank book or bank details of the vendor

- Invoice

Transaction Taxes

If a Training Participant purchases a product or service in a country that requires us to remit national, state, or local sales or use taxes, value added taxes (VAT), or other similar transaction taxes ("Transaction Taxes"), under applicable law, we will collect and remit those Transaction Taxes to the competent tax authorities for those sales. We may increase the sale price at our discretion where we determine that such taxes may be due. For purchases through mobile applications, applicable Transaction Taxes are collected by the mobile platform (such as Apple's App Store or Google Play).

4.2 Special Provisions for Multi-Tiered Courses & Long-Term Programs

4.2.1 Particularly for multi-tiered/leveling courses (e.g., English Training for Basic, Intermediate, Advanced levels; Mandarin Training for HSK 1, HSK 2, etc.), course programs with a total duration exceeding thirty (30) days, or competency-based training (CBT) programs, payment terms distinct from the standard payment arrangement above shall apply.

4.2.2 For the specific types of course programs governed under Clause 4.2.1, Talentvis Academy and the Training Partner shall agree upon a separate payment schedule, which will be formalized and executed through a written addendum.

4.2.3 The initial payment for these specific courses shall be twenty percent (20%) of the total agreed amount. The payment schedule and the remaining balance percentage shall be mutually determined and agreed upon by Talentvis Academy and the Training Partner in an addendum.

(For Malaysia And Singapore Training Partner Only)

4.3 Malaysia – Human Resource Development Cooperation (“HRDC”) Claimable Training:

4.3.1 The Training Partner will be compensated based on the course transactions upon completion of the training. In the event that the training is eligible for HRDC claims, Talentvis shall issue the invoice no later than fourteen (14) days after the completion of the Training.

4.3.2 Training Fees shall be paid by Talentvis to the Training Partner. However, in the event that the Training is eligible for HRDC claims, the revenue share of the training fee shall be paid by the Training Partner to Talentvis. All training fees are subject to applicable taxes in accordance with relevant tax regulations.

4.3.3 Talentvis will remit payment to the Training Partner’s Bank Account on the last day of each month or as otherwise agreed upon by the Parties. In the case of the HRDC claimable training, the Training partner shall make payment to Talentvis bank account no later than fourteen (14) days following the issuance of the invoice.

4.3.4 The Training Partner shall not invoice participants directly or through any means other than Talentvis. However, if an exception requires the Training Partner to invoice participants directly, this exception shall apply, provided that the Training Partner notifies and communicates this exception to Talentvis.

4.3.5 The required documents will be shared with the Training Partner after payment is completed. However, the documents may be delayed if:

4.1.5.1 The Training Partner has not fulfilled the revenue share payment;

4.1.5.2 Inaccurate information has been provided on the invoice;

4.1.5.3 Error present in the documents prior to their submission to the Client for signature;

4.1.5.4 Delays in obtaining the Client’s signature on the documents.

4.3.6Talentvis will issue invoice on the 15^th of each month. Invoices issued on this date will be payable within the same month. For invoices issued after the 15^th, payment will be made by the end of the following month, if applicable.

4.4 Singapore – Skills Future Credit (“SSG”) claimable training:

4.4.1 The Training Partner will be compensated based on the course transactions upon completion of the training. In the event that the training is eligible for SSG claims, Talentvis shall issue the invoice no later than fourteen (14) days after the completion of the Training.

4.4.2 Training Fees shall be paid by Talentvis to the Training Partner. However, in the event that the Training is eligible for SSG claims, the revenue share of the training fee shall be paid by the Training Partner to Talentvis. All training fees are subject to applicable taxes in accordance with relevant tax regulations.

4.4.3 Talentvis will remit payment to the Training Partner’s Bank Account on the last day of each month or as otherwise agreed upon by the Parties. In the case of the SSG claimable training, the Training partner shall make payment to Talentvis bank account no later than fourteen (14) days following the issuance of the invoice.

4.4.4 The Training Partner shall not invoice participants directly or through any means other than Talentvis. However, if an exception requires the Training Partner to invoice participants directly, this exception shall apply, provided that the Training Partner notifies and communicates this exception to Talentvis.

4.4.5 The required documents will be shared with the Training Partner after payment is completed. However, the documents may be delayed if:

4.2.5.1.The Training Partner has not fulfilled the revenue share payment;

4.2.5.2.Inaccurate information has been provided on the invoice;

4.2.5.3.Error present in the documents prior to their submission to the Client for signature;

4.2.5.4 Delays in obtaining the Client’s signature on the documents.

4.4.6 Talentvis will issue invoice on the 15^th of each month. Invoices issued on this date will be payable within the same month. For invoices issued after the 15^th, payment will be made by the end of the following month, if applicable.

5. Refunds

You acknowledge and agree that participants have the right to receive a refund. Training Partner will not receive any revenue from transactions for which a refund has been granted under our policy.

If a Training Participant asks for a refund after we have paid the relevant Training Partner payment, we reserve the right to either (1) deduct the amount of the refund from the next payment sent to the Training Partner or (2) where no further payments are due to the Training Partner or the payments are insufficient to cover the refunded amounts, require the Training Partner to refund any amounts refunded to Training Participant for the Training Partner's Submitted Content

6. Cancelation/Reschedule

6.1 Cancellation/Reschedule

6.1.1 In the event of a late cancellation or reschedule, a deduction will be made from the Training Partner’s revenue;

6.1.2 The penalty amount will be based on the Training Partnership Agreement outlined between the Training Partner and Talentvis.

6.1.3 If, after a month of deductions, the Training Partner does not have any revenue to deduct from, the penalty will be carried forward and deducted from the next revenue earned.

6.2 Cancellation/Reschedule Timeframe

6.2.1 Training Partner is allowed to reschedule or cancel without penalty if done 7/14/21/30 [VL1] days in advance, as specified in the Training Partnership Agreement.

6.2.2 If the Training Partner reschedules or cancels within a timeframe shorter than the options selected (7/14/21/30 days) and if there is at least one participant who has already registered and/or paid for the course, a penalty will be incurred.

6.3 No Penalty for Early Cancellation/Reschedule

6.3.1 If Training Partners needs to reschedule or cancel within a timeframe shorter than the options selected (7/14/21/30 days), and/or no participant has registered and/or paid for the course, Training Partner can do so without incurring a penalty charge.

6.4 Course Requirements and Notice

6.4.1 If the Training Partner needs to reschedule or cancel before the selected time period, even if at least one Participant has registered and/or paid for the course, no penalty charge will be incurred, and the Participants will receive their payment as a credit balance.

6.4.2 Training Partner will clearly state the minimum number of participants required for each course.

6.4.3 Additionally, the cancellation/rescheduling advance notice requirements (7/14/21/30 days) will be specified for each course.

7. Marketing & Promotion

The Training Partner will be given the opportunity to participate in certain promotional programs under Promotional Programs.

If you do not opt to participate in any Promotional Programs, we will list your Submitted Content for the Base Price or the closest local or mobile app equivalent. If you opt to participate in a Promotional Program, we may set a different discounted price or list price for your Submitted Content.

There is no up-front cost to participate in these programs, and you can modify your participation status at any time, though changes you make will not apply to currently active campaigns and certain programs may have additional requirements on termination.

8. Ownership & Intellectual Property

Training materials are prepared by the Training Partner and are deemed as the intellectual property of the Training Partner. You give us permission to share your Submitted Content for free with our employees, with selected partners, and in cases where we need to restore access to accounts who have previously purchased your Submitted Content. You understand that you will not receive compensation in these cases.

You agree that any intellectual property infringement, legal claim, or other violation arising from the material prepared and provided by the Training Partner shall be the sole responsibility of the Training Partner. You hereby waive any claims against us and agree to indemnify and hold us harmless from any loss, damage, or liability resulting from such infringement or violation.

Trademarks (Logo)

While Training Partners are still engaging with Talentvis, the Parties subject to the requirements below.

8.1 Authorized Use of Trademarks (Logo)

8.1.1 Each Party is permitted to use the logo of the other Party only where explicitly authorized to do so;

8.1.2 Use of logo must adhere to the written consent provided by each party, including the use of designated images and following captions;

8.1.3 Each Party must provide written notification to the other Party of all captions intended for use alongside the logo no later than 7 days prior to use;

8.1.4 The logo may only be used in connection with the promotion and sale of content submitted by each Party on Talentvis’s platform;

8.2 Restriction on Trademark and Logo Usage

8.2.1 Each Party are prohibited from using the other party’s logo in a misleading or disparaging manner;

8.2.2 The use of Each Party logo must not imply endorsement, sponsorship, or approval of the other Party’s consent or services;

8.2.3 Use of logo must comply with all applicable laws and must not be associated with obscene, indecent, or unlawful topics and/or material;

8.3 Use of Logo

8.3.1 Each Party may use the other Party’s logo for the purpose of promoting and selling content submitted;

8.3.2 The parties guarantee that they are authorized to use and hereby grant the other party a non-sublicensable, worldwide, non-transferable, non-exclusive, and non-royalty rights to the logo submitted to the other party.

8.4 Indemnification

8.4.1 In the event of claims/ demands/ lawsuit from third parties regarding the logo submitted to Talentvis, Training Partners agree to indemnify Talentvis, including but not limited to legal expenses.

9. Engagement Rules and Anti-Bypass

All engagements with Talentvis’ Clients introduced or facilitated through Talentvis shall be conducted strictly in accordance with Talentvis’s processes, policies, and instructions. The Training Partner shall not take any action that undermines or circumvents Talentvis’s role as a platform, including but not limited to bypassing Talentvis, communicating directly with clients for the purpose of securing engagements, misrepresenting Talentvis’s role, or interfering with Talentvis’s client relationships.

In the event of any breach of this clause, Talentvis shall be entitled, at its sole discretion and without prejudice to any other rights or remedies, to take one or more of the following actions:

9.1 Immediately discontinue any ongoing or pending activities, including but not limited to client pitches, proposal discussions, or engagement negotiations;

9.2 Terminate the agreement with the Training Partner with immediate effect;

9.3 Disable the Training Partner’s account and access to the Talentvis platform, including access to www.talentvisacademy.com; and

9.4 Withhold or forfeit any pending or unpaid amounts, including but not limited to revenue share or other payments payable by Talentvis to the Training Partner.

10. Force Majeure

In the event either party is unable to perform its obligations under the terms of the Agreement and policies because of acts of God, strikes, equipment or transmission failure, or damage reasonably beyond its control, or other causes reasonably beyond its control, such party shall not be liable for damages to the other for any damages resulting from such failure to perform or otherwise from such causes.

11. Disable Your Account

We'll use commercially reasonable efforts to make any remaining scheduled payments that are owed to you before disabling your account. You understand that if Training Participants have previously enrolled in your Submitted Content, your name and that Submitted Content may remain accessible to those Training Participants after your account is disabled. If you need help or encounter difficulty disabling your account, you can contact us at hello@talentvisacademy.com.

12. Translations

Any version of these Terms in a language other than English is provided for convenience and you understand and agree that the English language will control if there is any conflict.

13. Modifications

We may update this Policy from time to time to clarify our practices or to reflect new or different practices. If we make any material change, we will notify you using prominent means such as by email notice sent to the email address specified in your account or by posting a notice through our Services. Modifications will become effective on the day they are posted unless stated otherwise.

14. How to Contact Us

If you have any questions about this Policy, please contact our team at hello@talentvisacademy.com

General Policy for Training Partner

Updated on :

No policy has been published