Course

PT. PRAMITA INDOTAMA MANDIRI

Topic : Comprehensive Service Excellence Skills

Trainer : Kussusanti

Schedule : 14-15 Nov 2024

Training Method:

- Discussing concept

- Game/quiz

- Case study

- Role play

- Screening movie

- Individual assessment

Materi :

- Introduction

- Service technique

- Handling complaints

- Maintain good relationship

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