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The Art of Profiling: Applying Theories of Personality in and out of the Workplace

This 1-day hands-on practical course will introduce some of the major theories of personality to better explain behaviors across a range of situations. The workshop will explain research methods in personality theories and how empirical studies have been used to test the theories. This course is for anyone wanting to achieve greater insight into psychology and where personality comes from. A theoretical look into personality traits, situations and behavior can allow you to apply knowledge in your personal and workplace environment.

Category :  Business, Business Management, Leadership
Language : English
Location Address :  N/A
  1 day
  All Level
  Offline
SGD 692
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Delivering Constructive Feedback and Criticisms Effectively and Tactfully

Welcome to a transformative course designed to equip participants with the knowledge and skills necessary to excel in this intricate task. Constructive feedback, when administered correctly, empowers management to address behaviours, nurturing productive employees. Join this course to master the delicate art of feedback delivery and foster growth within your organisation.


Category :  Customer Service, Communication
Language : English
Location Address :  N/A
  1 day
  All Level
  Offline
SGD 692
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Effective Time Management Techniques to Improve Work Productivity


Upon completion of this course, participants will be able to identify skill requirements and facilitate their learning opportunities to improve performance. They will also learn how to use 6 steps coaching of team leaders to help them develop their skills and gain confidence. 

Category :  Personal Development, Time Management
Language : English
Location Address :  N/A
  1 day
  All Level
  Offline
SGD 692
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Create Impactful PowerPoint Presentations that Captivate & WoW Your Audience

Want to give impactful presentations? This 2-day workshop teaches you to design slides that grab attention and lead to action.


Category :  All Category
Language : English
Location Address :  N/A
  2 days
  All Level
  Offline
SGD 1,200
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6 Simple Steps in Handling Tough & Demanding Customers Over the Phone

Frustrated by angry customers? This 1-day workshop equips you with communication skills & tactics to handle difficult callers & turn complaints into opportunities.

Category :  All Category
Language : English
Location Address :  N/A
  1 day
  All Level
  Offline
SGD 635
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Developing an Effective Employee Handbook

More managers & executives are now covered by the Employment Act. Businesses must update employee handbooks to comply with these changes. These handbooks benefit both employers & employees by outlining expectations, rights, and responsibilities

Category :  All Category
Language : English
Location Address :  N/A
  1 day
  All Level
  Offline
SGD 741
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Developing an Effective Employee Handbook

More managers & executives are now covered by the Employment Act. Businesses must update employee handbooks to comply with these changes. These handbooks benefit both employers & employees by outlining expectations, rights, and responsibilities

Category :  All Category
Language : English
Location Address :  N/A
  1 day
  All Level
  Offline
SGD 741
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Enhance Emotional Resilience at Work

COVID has caused stress & anxiety for many professionals. This workshop teaches emotional resilience using NLP to help you cope with challenges & bounce back in the changing business world.

Category :  All Category
Language : English
Location Address :  N/A
  1 day
  All Level
  Offline
SGD 635
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Hands-on Guide to Writing Effective Standard Operating Procedures (SOP)

This highly effective workshop will take you through a step-by-step SOP writing process. You can also use a work-based case study to write an SOP and then receive peer and trainer feedback instantly. You will also pick up skills and tips to avoid common writing errors and to write convincingly to sell their ideas.


Category :  All Category
Language : English
Location Address :  N/A
  1 day
  All Level
  Offline
SGD 692
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The Power of Shapes: Leveraging Psycho-Geometrics for Effective Communication and Influence

Psycho-Geometrics groups people into personality types (square, rectangle, circle, triangle). This 1-day course teaches you to use this system to improve communication & influence in the workplace.

Category :  All Category
Language : English
Location Address :  N/A
  1 day
  All Level
  Offline
SGD 635

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