The introduction of Business analysis reflects the concepts and theories of analysis activities in business fields. You will discover what the business analysis is and the importance of that area in today's global enterprise world.
Data visualization concepts, data visualization tools
You will learn the basic concepts of information management and data visualization. While getting to know popular and widely used data visualization tools, you will discover the importance of the Power BI ecosystem and its differences from other tools. Additionally, at the end of the first week, you will determine your personalized project topics with predefined sample data sets for your areas of interest and clarify the field of work you need to carry out practically until the end of the semester.
Project Management Professional (PMP)® is the world’s leading project management certification by PMI(Project Management Institute) pmi.org.
Ready to boost your sales? Discover how to truly understand the needs of your customers. Learn how to build rapport, match benefits with customer needs, handle objections, and close more deals ease!
Topic : Comprehensive Service Excellence Skills
Trainer : Kussusanti
Schedule : 14-15 Nov 2024
Training Method:
- Discussing concept
- Game/quiz
- Case study
- Role play
- Screening movie
- Individual assessment
Materi :
- Introduction
- Service technique
- Handling complaints
- Maintain good relationship
The goal of this one-day course is to give senior managers in any industry the tools they need to learn how to effectively handle conflict and multitask.
This course focuses on the role of individual performers in implementing change in the workplace.
Equips participants with practical strategies to overcome biases and build a positive workplace culture, driving innovation, collaboration, and organisational success.
Learn to manage emotions, improve teamwork, and foster a positive work environment for personal and professional success.
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